I'd describe my appointment as...wonderful. I appreciate how knowledgeable Heidi is and how she tries to bring as many techniques and other practitioners into the treatment. Her style is to work with you and any other processes that will bring relief to chronic or acute pain. She has also given me a simple pleasant relaxing massage that simply melted me away to total ease. I went to Heidi because of a painful issue with my lower back and hip and we have worked on a number of other issues too. She has helped me with exercises and treatments and recommended a number of other ways to ease my pain. Previously I had gone to other RMTs, but Heidi does more work on the problem areas and has helped me to find a lot more ease. Some massages are merely pleasant but I want healing, that is why I go to Heidi. Her personality is also a draw, she is a lovely human being.